The customer service response is almost 0, the client is not available at all, the router connection speed is pitifully slow, and the refund is almost impossible.
I've been using Whoer about a year, they provide 16 countries now. Fine service. good support. I work on euro servers mostly, fast enough for stream videos. Ask for promo coupons - they provide good discount
Whoer Net's main pages are scripted with words that imply (or outright declare) their ethos of honesty and integrity. However, after running a few tests of my current connections, using their in-house scanner, it became clear, that the results were merely fearmongering... fearmongering designed more to tempt you into subscribing to their service by appallingly trashing your current connection, than giving you an honest or accurate score. Two connections I tried returned no identifying information about me whatsoever, save the IP of the exit servers - it scored my well configured OpenVPN connection at just 63% (it didn't even identify my browser correctly). I really realised they were being dishonest when they scored my TOR connection (running on a virtual Linux instance with Win10) at just 40% Don't try and sell yourselves as honesty incarnate when you peddle dishonest misinformation about visitor's current connections. Here's my HONEST score of Whoer VPN... 10%