I ordered VPN to use in the USA 6 years ago after Marrying British Girl and moving her to be with me. Always have good service no downtime. I have had to call a couple of times when I needed to reset the password, always very helpful.
Wi-Fi is a bit slow but ethernet was fast, I tried a few like Nord VPN but sometimes my broadband dropped with Nord and sometimes lost internet so I bought liberty Sheild router so fingers cross, It works well so far.
Tried to get their help as service deteriorated after a couple of weeks. Offered assistance and their staff spent time trying to help but nothing worked and streaming got worse and worse and sometimes I totally lost service. They may have taken too many clients without adequate servers etc. But it was then suggested that I buy a faster router from them but I’m worried that I’m just spending more money but no guarantee I will get satisfaction. They were nice people though and they did spend time trying to help and it’s a pity really.