I paid for the premium membership but for some strange reason my account type was "free", so I've sent an email to fix it and they never answered! Plus to make things worse the following month I got a mail where I've been charged again with the new premium monthly membership...... Better to have nothing to do with this poor service.

I am very insecure about this post and how reliable this comparison actually is. There will always be people that either love or hate Hola VPN, whereas, this is a very individual decision. Personally, I am rather happy with the app (i am also using it on my desktop from time to time) and i do not share the rating that is displayed on this webpage. I cannot say much about the support side but would give the rest (user functions, friendliness as well as pricing) 5 stars; why?!... because it fits my needs in a very easy and reliable manner.

Works great and free! I enjoy using it from time to time.I cut it off when not in use.I have not had a problem and it is very easy to use.I don't know why it would get a low rating it is very user friendly compared to others.