Simple, used to just work (bought lifetime service), but no longer connects at all in 2019 (several different devices). The website is still active, and my web account still active. No response to any support ticket, are they out of business?

Low speed, limited server selection (only 6 servers total and 2 no longer work). Support is non-existent, emails seemingly go nowhere and never generate a reply. No phone number. Lifetime subscription for USD$20 is still going strong, but not exactly with a premium offering, which is to be expected, but no tech support whatsoever and servers disappearing without being replaced is really lackluster. Would not recommend at anywhere above USD$10/year.

So I bought a lifetime service a while back (about 3 years ago, maybe more) when anonvpn.io was new with a really good promotion. Since I've been using it off and on, for the past year their website and everything got changed and since i just cant connect to their service, i know i'm registered since even on the new website I was able to reset my email and password and access my account but seems like since their makeover they are trying to rid of these old accounts that obviously got a really good lifetime deal and provide no support and not letting me connect to the service. I'm a tech network guy, other vpns works, this is NOT a technical issue on my side, i have sent them multiple requests for assistance, not a single reply.